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Returns & Refunds

  • What is your return policy?

    Returns happen. Don’t worry, we understand. That’s why we have a 14 day return policy at AirTrack Nordic. If any issues arise during that time, the item can be returned for a refund. Items must be returned in their original condition and original packaging. Customers are responsible for all retur...
  • How do I make a return?

    To return your product, either send it to our address (Pavintie 2, 01260 Vantaa, Finland) or contact us at info(a)airtracknordic.com for instructions. It is advisable to contact us before returning, as in most cases we are able to get much better rates for return shipping. Please allow about ...
  • What should I do if my refund is incorrect?

    Please note that if you have used our return label to return your order, we have deducted shipping fee* from your refund in accordance with our Returns policy. If this is not the case please contact us. *Return shipping fees: Finland 5€ Sweden 10€ Austria, Belgium, Bulgaria, Czech Republic, D...