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What should I do if my refund is incorrect?

Please note that if you have used our return label to return your order, we have deducted shipping fee* from your refund in accordance with our Returns policy. If this is not the case please contact us.

*Return shipping fees:

  • Finland 5€
  • Sweden 10€
  • Austria, Belgium, Bulgaria, Czech Republic, Denmark, Estonia, Germany, Hungary, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain 15€
  • France 40€
  • United Kingdom, Ireland, Italy, Romania 60€
  • Croatia 70€
  • Rest of the World - Customer is responsible to arrange the return shipping

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